Here you will find resources for product installation, upcoming Protection Kits, and FAQ.
If at any time you cannot find what you need, please feel free to fill out a support contact form and we will get back to you as soon as possible.
If at any time you cannot find what you need, please feel free to fill out a support contact form and we will get back to you as soon as possible.
In our FAQ you will find answers to all your pertinent questions regarding Protection Kits, Order changes/returns/exchanges, shipping, dealer requests, EP requests, and more.
All protection kits include installation instructions and tools. Below are some supplemental videos to aid in your install!
This is a list of the upcoming Tailored Protection Kits in our queue, if you are looking for one of these kits, send us an email to [email protected]
Don't see your kit? Submit a request form and we will get it ready as soon as possible.
By using this website and our product, you agree to the following policies.
We offer free shipping in Canada for online orders over CA$115!
We offer free shipping in America for online orders over US$90!
We offer free shipping in New Zealand for online orders over NZ$189 incl. GST!
We offer free shipping in Australia for online orders over AU$180 incl. GST!
We offer free international shipping Worldwide for online orders over CA$500!
All orders ship from our RideWrap locations in Whistler, BC or Auckland, NZ. Orders will enter into processing the day they are placed.
We work as hard as possible to get your package dispatched within 24hrs, but please understand our kits are made to order. In-stock products typically ship the same day or up to 2 business days depending on production capacity. Kits listed as ‘In-Design’ are finishing their design phase and will be shipped as soon as they are ready, this is typically 3-7 business days.
RideWrap does not ship on weekends or statutory holidays.
Shipments leave daily at 3 pm. Any order changes or cancellations must be made prior to this time.
Free shipping orders will be shipped via Canada Post, Purolator, FedEx, or UPS at our discretion. While we look to ship all free shipping orders inclusive of a tracking number, certain areas may not ship with this service.
Applicable government taxes are collected by RideWrap at checkout.
Free shipping orders will be shipped via USPS, DHL, Purolator, FedEx, or UPS at our discretion. While we look to ship all free shipping orders inclusive of a tracking number, certain areas may not ship with this service.
New Zealand Shipping
Free shipping orders will be shipped via New Zealand post. While we look to ship all free shipping orders inclusive of a tracking number, certain areas may not ship with this service.
Applicable government taxes are collected by RideWrap at checkout.
Free shipping orders will be shipped via DHL, FedEx, or UPS at our discretion. While we look to ship all free shipping orders inclusive of a tracking number, certain areas may not ship with this service.
Applicable government taxes are collected by RideWrap at checkout for orders up to $1000.
Free shipping orders will be shipped via Canada Post/USPS, DHL, Purolator, FedEx, or UPS and from the most suitable warehouse at our discretion. While we look to ship all free shipping orders inclusive of a tracking number, certain areas may not ship with this service.
The buyer is responsible for any applicable Duties, Taxes, and Brokerage Fees leveraged on international sales. Depending on your country, if you do not want to incur brokerage fees you can contact the courier and make note that you will clear the shipment yourself, if this is the case and you require a commercial invoice, we will be happy to provide one. We cannot ship to PO/APO Boxes internationally. All international shipments will receive a tracking number.
For all shipments quoted delivery times are estimates only, we cannot guarantee delivery dates. Please wait 14 days beyond our estimated delivery times before contacting us if your item has not been received as we cannot rectify with the courier before this date.
Delivery timelines are given in business days. Deliveries are Monday-Friday, deliveries are not made on weekends or statutory holidays.
When your order ships, you will receive an email from RideWrap that includes the tracking information for your shipment. To ensure that you receive your Order Confirmation and shipping notification, please enter your email address carefully and accurately during checkout.
If you have any concerns or questions please do not hesitate to contact us!
Shops and Industry Free Shipping
Shops and industry folk in continental North America receive free shipping on orders with retail value over CA$280.
Shops and industry folk in the remainder of the world receive free shipping on orders with retail value over CA$500.
RideWrap does not offer return postage.
RideWrap will happily refund regular-priced, new merchandise within 14 days of the shipping date (online) or purchase date (in-store). After this time, a credit will be issued for a period of up to 30 days from the shipping date (online) or purchase date (in-store). All returns are subject to a restocking fee of 10% of the purchase price. All online orders are refunded less our real shipping costs on getting the product to you in the first place.
Products must be unused, not damaged and not peeled from the backing (for protection kits). All original tags and stickers must still be attached. Apart from the box, if it doesn’t still look brand new, we can’t sell it as new! The original invoice that was included with delivery must be sent with the returned package.
All returns must be shipped back to us with a tracked service. RideWrap does not offer return postage.
To process your return quickly, please send an email to [email protected] with RETURN REQUEST in the subject and the following minimum details.
Date of purchase
Product: Item description and quantity (individual item or all items)
RideWrap does not have an exchange process. If you have ordered the wrong kit, please order a new kit via the site to get that en route to you and submit a return request. If you have re-ordered by the time we receive your returned product, we will waive the restocking fee on your return.
Product issues or damage during shipping
If you have a concern about your product, whether it is a missing piece or damage during transit, get in contact and we will sort you out.
Your privacy is critically important to us. At RideWrap, we have a few fundamental principles:
Like most website operators, RideWrap collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. RideWrap’s purpose in collecting non-personally identifying information is to better understand how RideWrap’s visitors use its website.
RideWrap also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. RideWrap only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to RideWrap’s website choose to interact with RideWrap in ways that require RideWrap to gather personally-identifying information. The amount and type of information that RideWrap gathers depends on the nature of the interaction. For example, if you sign up for an account at this website you will be asked to provide a username and email address. Those who engage in transactions with RideWrap are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, RideWrap collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with RideWrap. RideWrap does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
RideWrap may collect statistics about the behaviour of visitors to its websites. RideWrap may display this information publicly or provide it to others. However, RideWrap does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
RideWrap discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on RideWrap’s behalf or to provide services available at RideWrap’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using RideWrap’s website, you consent to the transfer of such information to them. RideWrap will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, RideWrap discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when RideWrap believes in good faith that disclosure is reasonably necessary to protect the property or rights of RideWrap, third parties or the public at large. If you are a registered user of an RideWrap website and have supplied your email address, RideWrap may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with RideWrap and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. RideWrap takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If RideWrap, or substantially all of its assets, were acquired, or in the unlikely event that RideWrap goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RideWrap may continue to use your personal information as set forth in this policy.
Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings.
Comments and other content submitted to our Akismet anti-spam service are not saved on our servers unless they were marked as false positives or missed spam, in which case we store them long enough to use them to improve the service to avoid future false positives and missed spam.
This website is operated by RideWrap. Throughout the site, the terms “we”, “us” and “our” refer to RideWrap. RideWrap offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
According to global copyright law, you expressly agree to not reproduce, duplicate, copy, sell, resell or exploit any portion of RideWrap products includsing but not limited to product design, packaging, tools, instructions, visuals, motos, and names. You agree that if you reproduce, duplicate, copy, sell, resell or exploit any portion of RideWrap products you will be held fully liable for the losses to RideWrap.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall RideWrap, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless RideWrap and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 18-1005 Alpha Lake Rd, Whistlers, BC, V8E0H5, Canada.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected]